info_already-activated_cards
Iuav Card
The Iuav Card is a
multi-functional University ID card.
It was developed in collaboration with the Banco San Marco (Gruppo Banca
Popolare) in order to help offer students even more services.
The Card is valid five
years from the date of issue and remains valid even in the case of career
changes within the University (like passing from one study programme to
another, or enrolling in a graduate degree programme after having received the
undergraduate degree). The Iuav Card is useful to access university canteens,
libraries, and other university services. It also holds the function of a
rechargeable pre-paid card.
The pre-paid card
function, with IBAN (International Bank Account Number) code, can be activated
at any branch of the Gruppo Banco Popolare (Credito Bergamasco excluded) free of charge.
The Iuav Card is the only way of managing financial relations
between the University and the students, therefore it must be activated for
the grant of scholarships, and any university fee or other credit that the
university needs to refund.
The Card is sent home
to all students enrolled in university study programmes, postgraduate
specialisation programmes, and doctorate studies after they upload their photo
on fotoid.iuav.it
Activating and managing the pre-paid card function
How to activate the pre-paid card
The pre-paid card function can be activated at
any branch of the Gruppo Banco Popolare (Credito Bergamasco excluded) by
bringing the Card together with a valid form of ID and the Italian fiscal code
or health card.
For more information and
for the most convenient bank branch, go to:
http://cartaIuav.bancosanmarco.it
How to recharge the pre-paid card
Once activated, the Card
can be recharged at no extra cost:
> with a bank transfer
to the IBAN coordinates that are indicated on the Card
> in cash, at Gruppo
Banco Popolare subsidiaries
> by third parties, with
any ATM card at ATMs of the Qui Multibanca circuit
Any Gruppo Banco Popolare
account holder, and Iuav Card holder, can recharge their Card through home and
phone banking services.
How to use the pre-paid card
> Purchases: you can make
purchases in stores (by signing or by typing the PIN code, if required) and
online (through the MasterCard circuit, once you have inserted your card info).
Iuav card is also set for
"contactless" payments: in stores that exhibit a
“PayPass” sign, you can pay by simply resting the card on the card-reader.
In the case of small purchases (up to €25.00), you will not be required
to sign or type your PIN code.
> withdrawals: your PIN
code will enable you to withdraw cash in Italy and abroad from ATMs holding the
MasterCard brand.
The
withdrawl is free if made at a
Gruppo Banco Popolare counter or ATM.
>
transfers and other payments: you can use the Iuav Card to make money
transfers, recharge your mobile phone or other pre-paid cards, and pay bills
through multi-channel banking Web and Call services.
>
RID Direct debit or direct withdrawls: you can domicile the payment of bills or
other payments by directly giving the IBAN code associated with your card (NOT
your card number) to the service manager.
How to manage the pre-paid card
>
multi-channel banking: you can check your bank account and financials through
multi-channel banking Web and Call services.
You will receive an SMS,
including an update on your available balance, each time you spend over €2.00
with your card.
> customisable usage
limits: depending on your requirements, you can customise usage limits (monthly
and daily) regarding the transactions made through the MasterCard circuit.
> additional web
management: thanks to the innovative WebSafe service, you can selectively
enable or disable the use of the card on the Internet, allowing only purchases
directly authorised by yourself.
If you lose your card:
> If the pre-paid function has been activated,
block the card immediately by contacting customer service. Ask for a new card
to be issued to the same branch of first activation.
> If the pre-paid function has not been activated,
send an email to front-office@iuav.it and attach a self-certification
of loss along with a scanned copy of a valid ID card.
If you choose to discontinue your studies:
> If the pre-paid function has been activated, call on the bank branch you activated
it in.
> If the pre-paid function has not been activated,
attach it to your official request for university discontinuation.
customer service
from Italy: 800 024 024
from abroad: (+39) 045 9602800
multi-channel banking
by home banking: www.bancosanmarco.it
by phone banking: 800 024 024
by mobile (card access via smartphone): bymobile.it
for more information
education and student service office – front office
Santa Croce,
601 – Campo della Lana
30135 Venezia
tel. 041 257
1869
Monday to Friday 10am> 12pm
fax 041 257 1002
front-office hours
Monday 9.30am > 11.30am
Tuesday 2.30pm > 4.30pm
Thursday 12.30pm > 2.30pm
16 June > 31 August
Tuesday 9.30am > 11.30am
Thursday 2pm > 4pm
1 September > 30 November
Monday 9.30am > 11.30am
Tuesday 2.30pm > 4.30pm
Wednesday 9.30am > 11.30am
Thursday 12.30pm > 14.30pm